At Pristine Beauty Ltd, we want you to love your experience with us and your new
Korean skincare and makeup products. However, if you are not completely satisfied,
we are here to assist you.
Please bring or ship the product(s) you wish to return or exchange to our store
within 3 days of purchase.
You must present your purchase receipt or e-receipt to facilitate the return or
exchange.
Our friendly staff will be happy to assist you with your needs.
Important: We are unable to provide an exchange or a refund without proof of
purchase and the product(s) being returned to the store.
Refund/Return Eligibility
Refunds or returns are only available if the product(s) you purchased are
damaged or in bad condition.
To request a refund, please contact us at pristinebeautyltd@gmail.com.
Please Note:
We do not offer refunds for a change of mind, so we encourage you to make
your selections carefully.
If you have chosen the wrong product or wish to add more products to your
order, please email us at pristinebeautyltd@gmail.com for further assistance.
We reserve the right to refuse a refund if the item has been used or damaged
and is no longer in a resalable condition.